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Terms of Service

Last updated October 13, 2026.

These terms govern your use of Cart-A-Vision's website, trade-in service, and shop. By submitting a trade-in, placing an order, or otherwise using this site, you agree to them.

The Service

Cart-A-Vision buys, sells, and trades retro video games and TCG cards. Trade-ins are priced from a real market comp using a published, locked rate formula — the same math for every submission, no per-person adjustment. Loose disc-based games (disc only, no original case) comped under $30 are priced at the loose-disc rate of 40% cash / 60% store credit, as published on our trade-in pages; that rate applies only to quotes and submissions made after it took effect. Xbox 360, Xbox One and PS4 games sell slowly for us: under $10 they pay 30% cash / 45% credit, $10–$15 pay 40% / 60%. Trade-ins submitted before the slow-mover rate took effect (October 18, 2026) keep their price. Games that sell for very little whatever their listed value pay a flat rate: complete-in-box under $7 pays $0.50–$1.00 ($0.75–$1.50 credit), loose under $3 pays $0.25 ($0.40 credit), and copies past the second of the same title pay $0.25. Yearly sports games (Madden, FIFA, NBA 2K, NHL, MLB The Show, NCAA and the like) valued under $15 pay a flat $1.50 complete-in-box ($2.25 credit) or $0.50 loose ($0.75 credit). At $15 and up they pay the normal rates. Submissions made before that flat rate took effect keep their price. Shop purchases are processed through our storefront checkout.

Trade-In Offers

A quote generated by our tools (including a locked quote) is an estimate until your items are physically inspected, and accepting one doesn’t commit you to anything until you ship. The final offer is based on the item actually received, not the initial submission. Once you accept a final offer, that trade-in is complete — see our Returns & Refund Policy for what happens if what arrives doesn’t match what was submitted.

If a condition issue is found at inspection, the rate applied to that item is the one published on our Condition Rates page, scaled to your item’s own rate tier as explained there. Each condition rate replaces the standard rate for that item — it is not a deduction taken from the standard offer. An issue that page doesn’t list is priced in hand, with the reason stated in writing. Either way, your final offer states the exact rate and dollar amount for every adjusted item, you can decline it and have the item returned, and that final offer, not any example or summary elsewhere on this site, is what you accept.

Account & Eligibility

You must be at least 18 years old and able to form a binding contract to trade in items or place an order. Trade-in shipments are currently accepted from within the United States only.

Authenticity Guarantee

Every listing states its authenticity status, and we stand behind it. If something you buy from us turns out not to be authentic as described, it’s covered under our Guarantee. Beyond that guarantee, items are sold as described in their listing, with no other warranty, express or implied, regarding condition, fitness for a particular purpose, or merchantability.

Limitation of Liability

To the fullest extent permitted by law, Cart-A-Vision’s total liability for any claim arising from your use of this site, a trade-in, or a purchase is limited to the amount you paid us or were paid by us for the item or order in question. We aren’t liable for indirect, incidental, or consequential damages.

Shipping Loss & Damage

Trade-in shipments and outgoing orders are sent with tracked, insured shipping. If a package is lost or damaged in transit, contact us and we’ll work it out under the carrier’s coverage — that risk isn’t on you.

CAV Club

  • CAV Club is free and invite-only. Invitations are at Cart-A-Vision’s discretion. Meeting any particular level of trading or buying does not guarantee an invitation.
  • One membership per person. Memberships can’t be transferred or shared, and the account must be used by the member it was issued to.
  • Members trade in and buy at the same published rates and prices as everyone else, plus limited-time bonuses and bounties. A Trade Rush or bounty adds its stated percentage at payout, as its own line, only on trade-ins submitted while it’s live, up to its stated cap; where more than one applies to a game, only the highest counts. Every trade-in is still priced from its comp and confirmed on inspection, as described in these terms.
  • Perks (for example, cash payouts while public cash spots are booked, early looks at drops, Trade Rush bonuses and giveaways) can change or end with notice on the Club page. A bonus applies only as stated in its own terms, including any time window and cap.
  • Bonuses and prizes have no cash value except as stated and can’t be combined with other offers unless stated. Each giveaway has its own official rules, which control that giveaway.
  • We can pause or end a membership for misuse, including misrepresenting items, splitting submissions to get around limits, or sharing an account.
  • The Club page shows each member their own trade-ins, payouts and receipts only. Club emails can be turned off at any time on the member’s Account page. Sign-in and trade-in emails are always sent.

Governing Law

These terms are governed by the laws of the State of Illinois, without regard to its conflict-of-law rules. Any dispute arising under these terms is subject to the jurisdiction of the courts located in Illinois.

Changes To These Terms

We may update these terms from time to time. Continuing to use the site after an update means you accept the revised terms.

Contact

Questions about these terms? Email us at trades@cart-a-vision.com.