Straight answers, same as everything else here.
FAQ: trade-in, shipping, returns, and authenticity, answered.
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Trading In
Any item with a comp on file qualifies, no minimum dollar threshold. Titles with no reliable comp data may be passed on. TCG singles comped at $10 or under pay a lower rate (50% cash / 75% credit instead of the standard 75%/85%), so for a handful of low-value cards it's usually worth bundling them into a bulk lot instead of mailing each one in individually. Inside a bulk lot specifically, cards comped under $1 pay a flat 25% cash with no credit option — that tier is built for near-worthless bulk commons, not a discount on anything worth submitting on its own.
All of it: consoles, games, and accessories, as long as it's retro hardware or software with a comp on file. We also buy TCG cards: Pokémon, Magic, Yu-Gi-Oh!, and One Piece, raw or graded. One rate difference: consoles are priced at a flat 55% cash / 85% store credit no matter how high they comp — the 85% high-value bump is games-only.
CIB = Complete In Box (game, box, and manual all present). Loose = cartridge/disc only. Box-only and Manual-only are priced separately, since they're collected on their own.
A disc on its own is the hardest thing we resell. Most buyers want the case, and a loose disc under $30 usually sells for only a few dollars once fees and shipping come out. So loose discs under $30 pay 40% cash or 60% store credit instead of the standard 55% / 85%. It only applies when all four are true: it's a game (not a console, controller or accessory), it's loose (disc only, no original case), it's on a disc-based system (PlayStation 1–5, PSP, Xbox, Xbox 360, Xbox One, Series X, GameCube, Wii, Wii U, Dreamcast or Saturn), and it comps under $30. Cartridges (NES, SNES, N64, Game Boy, DS, 3DS, Switch, Genesis and the rest) aren't affected, because loose is how those are normally owned. Neither is anything complete in box. A loose disc worth $30 or more still climbs the normal ladder (75% cash from $30, 85% from $100), and marquee titles worth $50 or more keep their top-tier rate. Have the original case and manual? Add the disc as CIB instead and it prices at the standard rate. The number is still exact before you ship, and even at 40% it's usually well above what a big-box trade-in counter pays for the same disc.
Yearly sports games (Madden, FIFA, NBA 2K, NHL, MLB The Show, NCAA and the like) valued under $15 pay a flat $1.50 complete-in-box ($2.25 credit) or $0.50 loose ($0.75 credit). At $15 and up they pay the normal rates. Last year's roster update still lists for $7–15 online, but it sells slowly, so we pay a fixed amount instead of a share of that number. It covers the yearly series only: arcade and one-off sports games like NFL Blitz, NBA Jam, NBA Street and MLB Power Pros keep the normal rates, and so does any sealed copy. Your quote shows the flat rate before you ship.
For a disc, it comes down to one question: can it be resurfaced to play? If it can, it's paid at our Overly Scratched (resurfacing) rate, scaled to that disc's tier. If it can't be resurfaced to a playable state, it's $0: we don't pay for discs that won't play. That's the only difference, whether it's loose or complete in box, and whether you told us up front or we found it at inspection. Tick "doesn't power on" on the form and the disc is quoted at the resurfacing rate; we test it when it arrives and confirm or zero it before anything is final. You can decline the final offer and have it sent back. Cartridges and consoles are different: a dead cart is usually a repair job (dirty pins, a battery), so those keep our Inoperable and As-Is rates.
The same condition standards TCGplayer and the rest of the industry use. Near Mint = no visible wear. Lightly Played = very minor edge or surface wear, still displays clean. Moderately Played = clearly visible scratches or whitening. Heavily Played = significant wear, but still intact. Damaged = structural damage: creases, tears, water damage. If your card is professionally graded (PSA, BGS, CGC), give us the company and the grade instead and we'll comp off that.
Yes — a sleeve or jewel case, not just the bare disc loose in the box. Discs shift around in transit and pick up scratches easily without something protecting them, and a disc that shows up overly scratched gets priced at that published condition rate instead of standard. Cartridges don't have this issue and are fine to ship loose.
Yes. Every item in a multi-item submission is reviewed and priced individually, so you can accept what works and decline what doesn't. There's no all-or-nothing requirement.
US and Canada for now. The form requires a US or Canadian shipping address; submissions from other countries aren't accepted. Email trades@cart-a-vision.com if you want to ask directly; we don't have a timeline for other countries to share yet.
Shipping & Payment
We document every inspection with photos, condition notes, and board verification when relevant, so you can see the full before-and-after. If something changes from your original quote, you'll see exactly why.
If we decline an item that's genuinely yours and as described — just not something we want right now, or in rougher shape than expected — it's mailed back at our cost, no obligation, no restocking fee. If what arrives doesn't match what was submitted (different item, counterfeit sent in place of a real one, condition photos that don't reflect reality), the trade doesn't complete and the item isn't returned. We'll always tell you plainly why.
Photos and notes that don't reflect what actually shows up — wrong game entirely, a repro or counterfeit submitted as if it were authentic, or damage well beyond what was disclosed. Honest mistakes and genuine condition disagreements aren't mismatches — those still get the standard return-at-our-cost treatment above.
Inspected and tested within 48 hours of arrival. Value confirmed same day. Store credit issues same day post-inspection when possible. Cash payout within 1 business day of approval.
Every label is tracked and insured to the full comp value of your shipment.
Grading & Authenticity
Every cart is pulled apart and checked against known-good references (label print, board stamp, shell mold marks) before it's priced. Full breakdown on our How We Grade It page.
Every card gets checked against known-genuine prints (font, cardstock, holo pattern, card back print quality) before it's priced. Full breakdown on our How We Grade It page.
Covered under Our Guarantee. Full policy, including who pays return shipping and how refunds work, on our Guarantee page.
Store Credit
Issued through our Shopify store credit system, usable on any purchase. Credit expires 12 months from issue, but can roll over depending on account activity.
No — payout is all cash or all store credit per submission, not split.
Our Guarantee
We pay return shipping either way. The refund is your choice, not ours. Full policy for buying from us and trading in to us, including the exact reasons we’d ever revise an offer.
Read Our Guarantee →